If you would like to contact us about your policy, please choose from one of the following options.
We will respond to your enquiry as quickly as we can.
By Phone
Feel free to call our Customer Contact teams on:
E&L - 03300 243 360
Kamkit – 03300 241 378
www.insurance4mycaravan.co.uk – 03300 242 692
www.my-weddinginsurance.co.uk – 03300 241 629
For information about claims, please call:
E&L – 03300 243 438
Kamkit – 03300 241 382
www.insurance4mycaravan.co.uk – 03300 243 917
www.my-weddinginsurance.co.uk – 03300 241 595
Please note that all calls are charged at your standard rate.
Opening Hours
Christmas Opening Hours
This time of year is about reflection and spending time with friends and family, so, we’re changing our opening hours slightly during the festive period to allow our team to do just that.
| Customer Contact and Sales | Claims | Customer Experience and Affiliates & Brokers |
|---|---|---|
| 21st December - 9am – 12.15pm | 21st December - 9am – 12pm | 21st December - CLOSED |
| 22nd December - CLOSED | 22nd December - CLOSED | 22nd December - CLOSED |
| 23rd December - 8am-7pm | 23rd December - 8am-7pm | 23rd December - 8.30am-5pm |
| 24th December – 8am-12pm | 24th December – 8am-12pm | 24th December – 8am-12pm |
| 25th December – CLOSED | 25th December – CLOSED | 25th December – CLOSED |
| 26th December – CLOSED | 26th December – CLOSED | 26th December – CLOSED |
| 27th December – 8am – 7pm | 27th December – 8am – 7pm | 27th December – 8:30am – 5pm |
| 28th December - 9am – 12.15pm | 28th December - 9am – 12pm | 28th December - CLOSED |
| 29th December – CLOSED | 29th December – CLOSED | 29th December – CLOSED |
| 30th December - 8am-7pm | 30th December - 8am-7pm | 30th December - 8.30am-5pm |
| 31st December – 8am-12pm | 31st December – 8am-12pm | 31st December – 8am-12pm |
| 1st January – CLOSED | 1st January – CLOSED | 1st January – CLOSED |
Existing Customer Queries
Mon-Fri: 8:00am to 7:00pm
Saturday: 8:30am to 5:00pm
Sunday: Closed
Bank Holidays: Closed
Christmas & Boxing Day: Closed
Claims
Mon-Fri 8:00am to 7:00pm
Saturday: 9:00am to 12:00pm
Using our contact form
Please choose the Department you wish to contact and include all relevant information we may need to help with your enquiry.
By post
Please address all correspondence to:
The Equine and Livestock Insurance Company Limited
Thorpe Underwood Hall
Ouseburn
York
YO26 9SS